Due to the current courier strikes and the Xmas period delays we are unable to refund or reship delayed parcels until 30 days have passed.
If an order is needed within that 30 days and does appear to be lost or delayed, customers would need to re-order and request a refund/return for the delayed order.
We’re very sorry for any inconvenience this may cause – however this is out of our hands and we are doing all we can to resolve this current issue with the courier.
Returns and refunds are welcome within 30 days of receiving your product.
The product must be unused and unopened.
Faulty products and issues must be notified to the seller within 14 days of receieving your product.
Please email us to request a return.